CUSTOMIZED AI ASSISTANT

Ulunavia’s Customized AI Assistant is built specifically around your business needs. Whether creating new automations and features or improving the systems you already use, it integrates the AI tools you prefer directly into your customized assistant. Our AI communicates naturally like an experienced team of employees and can be trained to match your business style and standards. It keeps your business competitive, reduces costs, simplifies tracking, and eliminates the stress of heavy workloads by operating 24/7 as a customized assistant for multiple tasks. Our goal is enhancing your business’s artistry, not to industrialize it

AI RECEPTIONIST

Ulunavia’s AI Receptionist turns missed calls into loyal clients. It picks up instantly, speaks naturally unlike a coded machine but a well trained and experienced team of employees who are available 24/7. It schedules appointments, collect client details, manages cancellations, updates Google Calendar, sends confirmation emails, and even maintains a smart waitlist that automatically reaches out when openings appear. Keeping your business safe from losing more customer

AI CHAT BOT

Our AI Chatbot turns curious visitors into potential loyal customers. It responds quickly and naturally, sounding like a trained employee who’s available 24/7 and not with robotic replies. It helps customers find what they need, answers questions directly, and drives more bookings, keeping your business ahead of the competition.


WHY INTEGRATE AI INTO YOUR BUSINESS?

From Respected Data

Missed Calls in Restaurants = Missed Revenue

AI receptionists and assistants ensure no call or inquiry goes unanswered. In high-call-volume industries like hospitality, restaurants miss an average of 150 calls per month, resulting in over $25,000/year in lost revenue. With 91% of customers hanging up after 3 minutes and 90% refusing to leave voicemails, every unanswered call is a lost opportunity. Ulunavia’s AI systems are always on booking appointments, collecting client data, and maintaining smart waitlists that follow up automatically. Whether you're a local service or a global brand, AI keeps the door open, always.

- Restaurants miss up to 43% of incoming calls, often due to peak-hour overload.

- An average restaurant loses $2,250/month or over $27,000/year from missed calls.

- Over 60% of callers won’t retry if they aren’t answered the first time.

- AI receptionists recover this revenue by answering calls 24/7 and managing bookings, cancellations, and waitlists with human-like responsiveness.

AI Increases Revenue and Efficiency Across Businesses

Across industries, businesses using AI assistants outperform those that don’t. 67% of chatbot users report higher sales, with 26% of total revenue directly tied to AI interactions. In retail, hospitality, and finance, AI systems streamline workflows, handle more inquiries simultaneously, and close more deals. One national restaurant chain generated over $100M through AI-handled orders, seeing a 14% profit increase per order. Whether automating support or enhancing sales funnels, AI boosts output without increasing payroll.

- Companies with AI strategies are twice as likely to see growth.

- Chatbots contribute to up to 67% increase in sales and can handle 26% of total sales interactions.

- Businesses that use AI assistants gain 5+ hours/week per employee and can reduce support costs while increasing customer satisfaction.

- 91% of SMBs using AI report increased revenue.

Why Customers Avoid Robotic Voice Agents

People avoid traditional IVRs because they’re slow, cold, and confusing 93% prefer speaking to a real person, and 78% say human agents resolve issues faster. That’s why Ulunavia’s AI is designed to sound like a well-trained team member: natural, empathetic, and always learning. Unlike dated scripts or menu trees, our AI assistants handle real conversations, escalate when needed, and adapt to your brand voice enhancing customer satisfaction while reducing stress on your human staff.

- Key frustrations include: poor understanding, long phone menus, lack of empathy, and impersonal tone.

- Most customers hang up after 3 minutes if stuck in an automated loop.

- Users appreciate automation only when it’s seamless, fast, and has a clear human fallback.

- 90% of customers prefer talking to a human due to the feeling of not being able to communicate with robotic voices.

Industry Use Cases

Restaurants & Hospitality Ulunavia’s AI Receptionist ensures no call goes unanswered even during rush hours or after closing time. It books reservations, manages cancellations, organizes waitlists, and collects guest details instantly. Businesses using AI in this space have reported up to 40% fewer missed bookings and improved customer satisfaction scores.

Retail & E-Commerce AI Chatbots drive real-time customer engagement, increase conversion rates, and boost upsell efficiency. They provide 24/7 product guidance, handle order inquiries, and resolve issues on the spot reducing cart abandonment and enhancing average order value by up to 15%.

Healthcare & Clinics Customized AI Assistants streamline appointment scheduling, follow-up reminders, and intake processing. They minimize no-shows by sending confirmations and can answer insurance, prep, and FAQ-type questions reducing front desk workload by up to 30%.

Professional Services From law firms to consultancies, AI tools handle inquiries, qualify leads, and automate scheduling allowing small teams to appear highly responsive. They reduce administrative burden and allow professionals to focus on billable work, not back-office tasks.

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